Social

Social Sustainability Goals
Achieve 40% female global workforce by year 2025
Ongoing
34.2% global workforce are female as of 31 December 2024
| Description / Year | FYE2024 | FYE2023 | FYE2022 |
| Female global workforce | 34.2% | 35.2% | 38.1% |
Achieve 45.0% female leadership in managerial positions (Manager and above) by year 2030
Achieved in FYE2023
Achieved 54.5% female leadership in managerial positions as of 31 December 2024
| Description / Year | FYE2024 | FYE2023 | FYE2022 |
| Female Managerial Level | 54.5% | 50.0% | 46.2% |
Achieve 80.0% local employment in the overall workforce by year 2030
Ongoing
74.1% local employment in the overall workforce as of 31 December 2024
| Description / Year | FYE2024 | FYE2023 | FYE2022 |
| Local Employment | 74.1% | 73.3% | 68.9% |
Zero tolerance to discrimination, harassment, violence, forced labour and child labour in the workplace
Achieved zero incidence of discrimination or any violence in FYE2024
All manufacturing factories to be ISO 45001 Occupational Health & Safety Management System certified by 2030
We are certified with ISO 45001:2018
Reduce and maintain the work related injuries rate to 0.8 by 2025
Ongoing
| Description / Year | FYE2024 | FYE2023 | FYE2022 |
| Work related injuries | 7 | 15 | 6 |
| Lost time incident rate | 1.17 | 2.04 | 0.81 |
Zero incidence of fatalities
Achieved zero incidence of fatalities in FYE2024
| Description / Year | FYE2024 | FYE2023 | FYE2022 |
| Work related fatalities | Nil | Nil | Nil |
Some of the Group’s Human Resource Policies that are currently in place include:

Human Rights Policy
To protect the human rights of employees concerning children’s rights, discrimination, and related areas with the inclusion of a clear line of responsibilities for the Boards, managers, supervisors, and all the employees.

Workplace Harassment Policy
To prevent unwarranted harrassment of any kind on employees in the workplace. Hexcare has zero tolerance for any form of harrassment.

Workplace Discrimination Policy
To ensure all employees have an environment that is free from discrimination in employment and opportunity due to race, religion, creed, national origin, ancestry, disability, marital status, gender, sexual orientation or age.

Personal Data Protection Policy
To protect the personal data from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction.

Zero Recruitment Fee Policy
To ensure that workers especially foreign workers have not been charged recruitment or placement fees during their recruitment process.
These Policies are published on this website, under Investor Relations/Corporate Governance and are available in both English and Malay, for the accessibility and convenience of our employees. Crucially, in FYE2024, there were no incidences of non-compliance to labour laws and regulations that resulted in any fines, reprimands or penalties imposed by any regulatory authorities, both in Malaysia and overseas. At Hexcare, we honour and champion human rights simply because they embody key values in our society such as fairness, equality, dignity and respect values that immeasurably sustain humankind.
Communication of our expectations and codes of conduct with regards to these policies are carried out on all new recruits within their first week of employment. We encourage open active communication between employees and Management with regards to these policies.
Workplace Diversity and Equal Opportunities
Hexcare celebrates diversity and practice equality and inclusion in our hiring practices. We believe that a diverse workplace is an essential corporate asset that acknowledges a greater range of talent, perspectives and strengths of its workforce; this promotes greater productivity, fosters teamwork, improves collaboration and ultimately supports a company’s innovation, growth and sustainability. Hexcare complies with current laws on the minimum and standard wage levels that were set by the government in our recruitment process, and ensures that the ratio of basic salary and remuneration of women to men is 1:1 at all times.
The people pool at Hexcare has always been culturally diverse with a harmonious blend of nationalities, talents and age groups. As of 31 December 2024, the Group had a total headcount of 646, exclusive of seven local Spanish staff based at our subsidiary company in. The senior Management of the Group is 100% Malaysian. All eligible full-time employees of Hexcare are also covered by applicable group-wide medical and health insurance policies.
Of this total of 646, 0% were contractors and/or temporary staff; all were full-time permanent staff of the Group. Contractors and/or temporary staff includes those on short-term work agreement contracts with the Group and whose services were terminated upon completion. Hexcare also repatriated 50 foreign workers who had completed their employment contract with the Group back to their home countries. The active recruitment rate and voluntary turnover rate for FYE2024 were 21.5.2% and 40.4% respectively; Employee movements during the year were as follows:
| FYE2024 | FYE2023 | FYE2022 | |
Full-time Workforce |
646 | 799 | 806 |
Active Recruitment Rate |
21.5% | 55.2% | 89.0% |
Voluntary Staff Turnover Rate |
40.4% | 36.2% | 12.7% |
The Group has always strived ensure a higher proportion of local workers to foreign, and in FYE2024, this was no exception; 479 out of total 646 workers or 74.1% of the Group workforce are Malaysians. The categorization of the Group’s foreign workforce as at the end of FYE2024 consists of workers from Myanmar (71.9%), Nepal (27.5%) and Indoensia (0.6%) brought in to fulfil critical manual tasks at certain sections of the factory floor that require greater continuity and stability in terms of workers’ attendance and turnover. Staff in Spain accounted for 3.2% of the Group’s workforce. The deliberate decision to employ and retain foreign workers from only a few select countries was so that these foreign workers may foster better support networks, companionship and teamwork among themselves while employed by the Group. Hexcare targets to achieve at least 80.0% local employment in the overall workforce by the year 2030.
| Number of Employees by Nationality | ||||||
| Nationality / Year | FYE2024 | FYE2023 | FYE2022 | |||
| Count | % | Count | % | Count | % | |
| Local | 479 | 74.1 | 586 | 73.3 | 555 | 68.9 |
| Foreigner | 167 | 25.9 | 213 | 26.7 | 251 | 31.1 |
| Total | 646 | 100 | 799 | 100 | 806 | 100 |

The majority of our Group’s workforce is relatively young and dynamic, with the highest proportion of employees in the 18–30 years age group. Sustainability for the Group is assured from a ready pool of willing, motivated learners, guided by the right balance of qualified experienced mentors
| Number of Employees By Age & Gender – FYE2024 | ||||||||
| Age Group / Employee Category | Managers | Executive | Non-Executive | Overall | ||||
| Count | % | Count | % | Count | % | Count | % | |
| Under 30 | 1 | 0.2 | 10 | 1.5 | 226 | 35.0 | 237 | 36.7 |
| Between 30 – 50 | 18 | 2.8 | 33 | 5.1 | 283 | 43.8 | 334 | 51.7 |
| Above 50 | 14 | 2.2 | 4 | 0.6 | 57 | 8.8 | 75 | 11.6 |
| Total | 33 | 5.1 | 47 | 7.3 | 566 | 87.6 | 464 | 100.0 |
| Gender / Employee Category | Managers | Executive | Non-Executive | Overall | ||||
| Count | % | Count | % | Count | % | Count | % | |
| Male | 15 | 2.3 | 20 | 3.1 | 390 | 60.4 | 425 | 65.8 |
| Female | 18 | 2.8 | 27 | 4.2 | 176 | 27.2 | 221 | 34.2 |
| Total | 33 | 5.1 | 47 | 7.3 | 566 | 87.6 | 646 | 100.0 |


At Hexcare, equal employment opportunities also extend to persons with disabilities. The Persons with Disabilities Act 2008 in Malaysia provides that such persons shall have the right to access employment on an equal basis as persons without disabilities. Opportunities for employment provide persons with disabilities a safe environment to hone their skills, instill confidence and self-independence which would also encourage and inspire others in the community. The Group presently has in its employment three such persons, equivalent to 0.5% of our global staff count, who are attached to our Gloves Operation division. The Group has no qualms in offering more equal employment opportunities to persons with disabilities in the quest to support their livelihood and our local community should and if the need arises.
| Description / Year | FYE2024 | FYE2023 | FYE2022 | |||
| Count | % | Count | % | Count | % | |
| Global Staff With Disability | 3 | 0.5 | 2 | 0.3 | 2 | 0.2 |
Training and Development
The Group has always been a strong advocate of employee training and development. These programs are held throughout the year and may be conducted in-house or off-site, virtual or physical. Continuous training and learning programs provide opportunities for employees to acquire new skill sets as well as improve their knowledge base, productivity, confidence and morale. In FYE2024, the Group invested approximately RM182,000 in various training programs, encompassing those that were both knowledge-based and skills-based, to address workforce competency gaps, skills upgrade and enrich professional development of our employees. The Group recorded a total of 6,770 training hours in FYE2024, compared to 7,858 hours in FYE2023, reflecting a decrease due to reduced workforce in 2024. However, the average training hours per employee increased by 6.1% from 9.9 hours in FYE2023 to 10.5 hours in FYE2024.
| Total Hours of Training by Employee Category | ||||||
| Employee Category / Year | FYE2024 | FYE2023 | FYE2022 | |||
| Hours | % | Hours | % | Hours | % | |
| Managers | 672 | 9.9 | 891 | 11.3 | 239 | 3.0 |
| Executives | 1,633 | 24.1 | 1,834 | 23.3 | 932 | 11.6 |
| Non-Executives | 4,465 | 66.0 | 5,133 | 65.4 | 6,856 | 85.4 |
| Total | 6,770 | 100.0 | 7,858 | 100.0 | 8,0.27 | 100.0 |
Employees’ Welfare
Throughout the years, a number of employees from designated departments have also routinely undergone specific occupational health and safety checks such as audiometric tests, chemical exposure monitoring tests and other ad-hoc general health screenings provided by the Group:
| Items | Frequency | No of Employees Tested | ||
| FYE2024 | FYE2023 | FYE2022 | ||
| Audiometric Test | Once a year | 250 | 332 | 464 |
| Chemical Exposure Monitoring | Once a year | 12 | 14 | 13 |
| Medical Surveillance | Once a year | 45 | 45 | 46 |
Other than the standard health benefits accorded such as paid sick leaves, maternity and paternity leaves, health insurances and dental care, employees of the Group were also encouraged to adopt healthy lifestyles and work-life balances. The Management has actively supported fellowship and employee participation through the organization of various friendly sports competition and activities throughout the year. A total of four sport tournaments and friendly matches have gradually resumed and three such tournaments were held during the year, where workers from various divisions and departments within Hexcare engaged in teamwork, friendly competition and comraderies.
Actions Taken to Address Labour Issues
Prevention Of Child Labour
Hexcare does not employ child or under-aged labour, neither does it promote forced labour in its operations. The Group’s Human Resource division takes counter-measures during the hiring process by screening for age using official identification documents such as valid identity cards or passports of workers to verify their ages during the recruitment process. All of our employees meet the current minimum legal recruitable age of 18 years.
Prevention Of Forced Labour
Hexcare does not tolerate any forced labour or labour that involves physical or mental abuse, including actual or threatened physical punishment, verbal or sexual harassment, or domination or restraining of workers by force, authority, or threats. Hexcare shall ensure all work is voluntary and employees shall be free to terminate their employment upon reasonable notice without penalty.
Reduction Of Excessive Working Hours
Hexcare is committed to complying with the latest Employment Act (Amendment) 2022 enforced since 01 January 2023, wherein Hexcare has reduced the maximum weekly working hours from 48 to 45, aligning with International Labour Organization (ILO) conventions on the safeguard of workers’ welfare.
Supporting A Living Wage
Hexcare is committed to paying at or exceeding the current Minimum Wage Order in order for our workers and their families to be accorded a relatively decent standard of living. Employees are accorded their wages in a fair and orderly manner, which may include approved overtime wages and/or other salary benefits such as fees and allowances.
Mechanisms To Allow Employee Representatives To Engage With Company Management
Hexcare has established various mechanisms to facilitate meaningful engagement between employee representatives and company management. This engagement is supported through our dedicated health and safety committees, which focus on ensuring a safe and healthy work environment, and through our trade unions, which represent employee interests and advocate for their needs. These channels ensure that employees have a voice in key discussions and decisions, promoting open communication and collaboration within the company.
Actions Taken to Improve Workforce Diversity
Hexcare acknowledges that employees are our most valuable asset. We respect and protect human rights, and the Group has taken action to improve workforce diversity, equal opportunities, or reduce discrimination, believing that doing so will motivate our team to foster a healthy working environment conducive to optimal growth.
Race
We are dedicated to promoting racial and ethnic inclusivity. Our efforts involve addressing unconscious bias and selecting local employees who reflect the diversity of the communities we engage with in the countries where we conduct our operations.
Gender
We are committed to enabling the full and meaningful participation of women while ensuring equal leadership opportunities across all levels of decision-making. Hexcare has extended maternity leave to 98 days and paternity leave to 7 days for married male employees.
Disabilities
Hexcare partners with Persatuan Daybreak to support individuals with disabilities in recruitment. If and when there are such recruitment, we ensure that physical workspaces are adapted to meet their needs and provide supervision by dedicated supervisors to support their integration and success in the workplace.
Nationality
Hexcare provides cultural and language support to all employees by offering posters and notices in multiple languages, ensuring that every worker can understand the information and fostering an inclusive environment.
Religion
We arranged celebratory events to honor the diverse cultures and religions represented by our employees, fostering a sense of unity and connection among our staff. As part of these celebrations, we provide all employees with small bags of goodies to enhance the festive spirit.
|
Festival Engagement |
Details |
| Chinese New Year | Calligraphy event was organised where attended by staff from diverse racial and cultural backgrounds, promoting cultural exchange among employees. |
| Hari Raya | Gathering dinners were held in several workplace locations where Malay colleagues brought some food to celebrate Hari Raya with non-Muslim staff together. |
| Deepavali | Staff of various races came together to create the traditional “kolam,” and some of the Indian colleagues brought some homemade Indian cookies to celebrate Deepavali with others. |
| Christmas |
Christmas gift exchange was organised where both management and staff took part together. |
Giving Back To Society
In FYE2024, a total of RM45,000 in cash donations and non-monetary contributions-in-kind were made, which aided approximately 859 members of the community. In 2023 and 2024, our employees demonstrated their commitment to community service by actively volunteering their time at elderly care homes and children’s homes, as well as participating in blood donation drives. These contributions were distributed across the following focus areas:





Full-time Workforce
Active Recruitment Rate
Voluntary Staff Turnover Rate



